Allocadia Early Access Program (EAP)
Frequently Asked Questions
Frequently Asked Questions
Allocadia EAP provides customers the opportunity to get access to product functionality weeks ahead of everyone else in order to help the Allocadia’s product team refine them.
You (or a member of your organization) most likely requested the functionality via our services and support teams or you are a candidate that we’ve identified receive the most value from the functionality in question.
Talk to your customer success manager and he/she will help you.
Talk to your customer success manager and he/she will help you.
No, the participation in the program is free. We only want your time to provide thoughtful feedback so we can improve the product functionality.
The number of users will depend on what the product functionality is. We want to make sure we have the right user profile providing feedback.
The product team at Allocadia will set up the access to you and to any other user participating in the program.
All we expect is you to try out the feature and provide feedback.
We hope to get feedback within a week of receiving access to the functionality as it is integral to refining the capability for broad release. In any other case, we will make sure to communicate to you.
You can provide feedback through regular channels. In some cases, Allocadia’s product team may want to sync with you directly to gather further insight.
No. The functionality will be made available to you in your current instance.
Please contact your Customer Service Representative or submit a ticket to support.
We will communicate all plans to iterate, release or remove after receiving feedback from all Early Access participants.
This is an ongoing program. We believe this program will allow Allocadia to provide product functionality that better meets our customers’ expectations.
No, it is on a capability by capability basis. However, you only need to join the program once and will be short-listed for all Early Access opportunities.
If you have any further questions, please contact your customer success manager.