Customer Satisfaction Rating
Our experienced technical support team works closely with the services delivery team to ensure your success. With Allocadia Assist, you’ll receive more than just a help desk: the members of our technical support team will take personal ownership of your cases until they are fully resolved to your satisfaction, and with a speed that far exceeds industry standards. Plus, we provide proactive and ongoing evolution of your implementation, and you’ll receive access to a host of helpful options and resources, so you can get the answers you need faster.
My experience working with the Allocadia support team has been exceptional. I really feel like I have a trusted advisor with our CSM…and they just have an incredible aptitude, not just to do what we ask but to give their best advice and have us implement best practices.
Danielle Evangelista, Marketing Operations Analyst